Just because someone is using a wheelchair, it doesn’t mean that they automatically need your help. An article in the Guardian interviewed several disabled people and asked what they wished people would stop saying and doing. One interviewee said: “The one thing I wish people would stop doing is assuming I need assistance without asking. From trying to help me lock up my bike to my food being served already cut up, it’s patronising, frustrating and can sometimes be embarrassing.” If you’re interacting with someone who uses a wheelchair, follow these steps to make sure you don’t end up being accidentally offensive or annoying.
Don’t make assumptions
Just because someone uses a wheelchair it doesn’t mean that they can’t take a few steps. Some people use wheelchairs because they can’t stand for restricted periods or shouldn’t overexert themselves. If you are curious about why someone uses a wheelchair, it’s better to ask rather then assume. However, this question is only appropriate with people you are familiar with and not strangers.
Ask permission before touching the person or their wheelchair
Think of the wheelchair as an extension of the user’s body, and if you wouldn’t touch that person without asking, don’t touch their wheelchair either. Also avoid leaning or sitting on it; this is invading their personal space and is disrespectful.
Understand the difficulty of navigating a wheelchair in public
If you’re with a wheelchair user in a public space, help by looking out for ramps, lifts and wider doorways that will help them to get around. Take not of where disabled bathrooms are and, if you’re outside, locate paved paths or harder surfaces that will help them move around easily.
Offer help, but don’t assume it’s needed
If you see a situation where a wheelchair user could use your help, ask first and NEVER move a person’s wheelchair without being sure they want you to. For example, if you see a wheelchair user approaching a ramp, ask if they would like you to push them up it, and don’t be offended if they decline.
Be considerate when uses public spaces
If a public space has been designated for the use of disabled people, don’t be tempted to use them yourself just because they’re convenient. Disabled toilets and parking spaces are always in the most easily accessible spots, such as the front door of a venue or closest to the store, but that’s because they don’t have the option of using regular toilets and spaces, whereas you do.